PRODUCT STEWARDSHIP
Understanding and reducing the health, safety, and environmental impacts of our diverse product portfolio is central to our mission and long-term responsibility.
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13,114
Customer product inquiries answered
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230,109
Safety Data Sheets (SDS) published
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14
Social and environmental responsibility commitments met
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0
Non-compliance incidents (with product regulations/voluntary codes)
SABIC strives to ensure the safety of its products throughout their life cycles by adopting Responsible Care® Product Safety Code management practices, maintaining robust product stewardship programs, and fostering a culture of continuous improvement. SABIC's Product Stewardship team endeavors to deliver customer satisfaction across the value chain by providing timely responses to a wide range of product regulatory inquiries. Through comprehensive systems and procedures, we support growth by proactively driving product safety and performance and supporting responsible innovation. As global demands evolve, SABIC continues to invest in building product stewardship competencies and developing our people to support the production, import, and sale of products worldwide. To meet these evolving customer needs and fulfil our compliance obligations, SABIC will strengthen our Product Stewardship program. We also advance our sustainable chemistry initiatives, such as SABIC's Safer Chemistry program, and increase transparency through stakeholder dialogue and via our various communication channels.
SAFER CHEMISTRY
Since 2021, SABIC's Safer Chemistry program has helped improve the environmental profile of our products. In 2024, we continued this journey of continuous improvement, leveraging collaboration between our business segments and technology teams to refine our portfolio. These efforts reflect SABIC's proactive approach to product stewardship ensuring we stay ahead of market needs while supporting our customers in achieving their sustainability goals. Our ongoing commitment has earned external recognition, with SABIC maintaining its leadership position as the number two ranked company in ChemSec's annual industry rankings for product stewardship in the chemicals industry.
COMMUNICATION
The Product Stewardship team responds to our customers' specific inquiries while ensuring accurate, efficient, and high-quality information. Our goal is to respond to customer inquiries within five days. In addition, Product Stewardship provides essential product regulatory documents, including Safety Data Sheets (SDS), Regulatory Data Sheets (RDS), and Food Contact Declarations (FCD), all of which are available for direct download. We also share information on certain initiatives and engagements like Safer Chemistry and Responsible Care®. Additionally, SABIC offers an animal welfare guidance statement regarding toxicity testing.
PRODUCT STEWARDSHIP IN INNOVATION
The Product Stewardship team works closely with SABIC's Technology & Innovation (T&I) function to review and support new research initiatives throughout the product development process. This collaboration ensures a proactive approach to identifying opportunities for improvement and optimizing product performance in our T&I.
CULTURE
Since its inception, hundreds of employees have completed the Product Stewardship Experience training program. This initiative educates employees from across various functions on the practices and principles related to product safety, toxicology, and regulatory affairs, emphasizing each employee's role in meeting SABIC's compliance obligations. The initiative is an important element in promoting our company's Product Stewardship mission and culture.
Read more about Product Stewardship .
Disclaimer: This abridged interactive version of the SABIC Integrated Annual Report 2024 is based on the original PDF report published on this website. In case of any discrepancy, the original PDF report will prevail.